Privacy Policy

Effective Date: July 28, 2026

1. Introduction

Welcome to Exertonics Global Marketing Pvt. Ltd. ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us. The personal information we collect may include the following:

• Personal Data: Name, email address, phone number, physical address, date of birth, and ID proofs required for direct selling registrations.
• Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument.
• Usage Data: Information automatically collected when you browse our website, including your IP address, browser and device characteristics, operating system, and geographic location.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive to:

• Facilitate account creation and logon process.
• Fulfill and manage your orders, payments, and product deliveries.
• Administer commission and payout calculations under our direct selling model.
• Send administrative information to you, such as updates to terms, conditions, and policies.
• Respond to user inquiries and offer support to users.
• Protect our services and keep them safe and secure.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vendors and Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

7. Your Privacy Rights

Depending on where you reside, you may have the following rights regarding your personal information:

• The right to request access to and obtain a copy of your personal information.
• The right to request rectification or erasure of your personal information.
• The right to restrict the processing of your personal information.

To make such a request, please contact us using the contact details provided below.

8. Contact Us

If you have questions or comments about this notice, you may email us at support@exertonics.com or by post to:

Exertonics Global Marketing Pvt. Ltd.
Bijayrama Chandrapur, Ward No- 21,
Infront of Kustha Ashram, Baripada,
Mayurbhaj, Odisha-757002